Service

Calibration Service Plan

Regular Calibration Service

 

Introduction : Item within our scope of calibration, the processing time  can be accomplished within 7 – 10 working days. Compare with other service providers which require around 14 working days for calibration, we provide shorter calibration time.

Calibration time : 7 – 10 working days


Fee : Regular Calibration Fee


**Please Read Terms and Conditions (Page Bottom)

Express Calibration Service

 

Introduction : Express calibration services are also available, in response to special request from customers. Customers can benefit from efficient calibration services (halved processing time ) with 50% additional charge.


Calibration time : 3 – 5 working days

 

Fee : Regular Calibration Fee with 50% additional charge.


**Please Read Terms and Conditions (Page Bottom)

Rest Assured Plan

Introduction : If customer confirmed the calibration service in advance, we will waive the additional charge of express service. It came as no surprise to most of customer engaging in testing and certification industry that calibration is a relatively time-consuming process which takes around 10 – 20 working days. The waiting time may be longer, saying one month or more, if the instrument needed to be calibrated outside Hong Kong.


Service requirement : Customer confirm the calibration service two weeks before. We will complete calibration service within 5 working days.


For further information, please feel free to
contact us at 2568 0106 or info@callab.com.hk!


**Please Read Terms and Conditions (Page Bottom)

Terms and conditions

  1. The calibration service is carried out by Cal Lab Limited (hereafter called “CAL LAB”), CAL LAB reserves the right to decline any application.
     
  2. Confidential information about the applicant will not be disclosed to a third party without the consent of the applicant, except where the law requires to do so, however, the applicant has to agree A2LA assessor to examine all records which are relevant to the scope of accreditation in order to maintain our quality accreditation state.
     
  3. A calibration certificate will be issued to the applicant after calibration of the equipment. Where the equipment cannot be calibrated for whatever reason, a certificate may not issued
     
  4. If adjustment during calibration is required, the calibration charge may be increased. Applicant should confirm additional charge generated in advance or  the service will be suspended
     
  5. Determination of calibration point(s) is referring to related accredited calibration standard/method. Customers should agree the determination of calibration point stated in the reference calibration method/ standard. Before making application calibration certificate cannot be issued with the reference standard/method does not allow modifications of calibration point.
     
  6. The CAL LAB including its employees, contractors and agents shall not be liable for any loss, destruction or damage(including without limitation consequential loss, destruction or damage) however arising from or in respect of the use or non-issue of any certificate and/or report referred to in condition 3, if this Application for Calibration Service (the “Equipment”) in any period while the Equipment is in the Applicant’s, contractors’ custody, possession or control, (including any period of loading, unloading, carriage and transportation),on any route to, from or at any laboratory, premises or property used for or in connection with the calibration of the Equipment or the provision of any Calibration Service, The Applicant is advised (and acknowledges that advice) to take out adequate insurance (including but not limited to goods-in-transit insurance) to cover the risks of any loss, destruction or damage excluded by this condition.
     
  7. Applicant is responsible for data/setting back up before the equipment it sent for calibration. CAL LAB is not liable to any consequential damages caused by data/setting loss during calibration process..
     
  8. CAL LAB shall not be liable for any loss or damage resulting from the use of the equipment
     
  9. CAL LAB shall not be liable for the damage of the equipment due to fire, theft, water, damage or any circumstances which are beyond CAL LAB.
     
  10. CAL LAB reserves the right to anytime to amend terms and conditions without any inform or notice to the applicant.
     
  11. These conditions have been translated into Chinese. If there is any inconsistency or ambiguity between the English version and the Chinese version, the English version shall prevail

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